Culture, Vision & Values

The way we work – and why we do it.

There’s something different about Swinton Insurance. You can feel it in the air. It’s the people. The freedom. The sheer variety. And, above everything, the sense that our people are in control. This is a place where you can implement your own ideas, challenge the status quo and really make something of your career.

Culture

It’s all about people. We call it 'The Swinton Way'. It’s the reason we do the things we do – and why we do things the way we do them! It’s what keeps ours customers at the heart of everything.

We respond quickly to change. We’re not afraid to make bold decisions. And we give our people all the autonomy they need to get in and get on with what they do best. Of course, we’ll always be there to offer support, but ours is a culture of ‘doers’ – people who know how to make things happen. And that’s what helps us to grow.

Vision

Our vision is a simple one: ‘To be proud to offer every customer the most personal service in insurance’. And that’s what we work towards every day. In every department. To do that, we need people who’ll help us challenge, improve, grow and learn.

Values

Making every customer feel valued
Using our expertise to help customers make the right choices
Providing value for money
Being fair and easy to do business with
Being approachable, down to earth and friendly
Always showing fairness, humility and acting with integrity